ArokaGO Star
Standard Program
Certificate of Accreditation
Fulfil your customer trust on service quality, customer experience and sustainable business process excellence.
The ArokaGO Star has certified from the Thai Medical and Wellness Tourism Association (TMWTA). TMWTA provides assurance that the standards and processes used by ArokaGO Star meet the international benchmarks for accrediting bodies.
ArokaGO Star
Standard Program
ArokaGO Star Standards contains the standards in accordance with international standards. The ArokaGO accreditation for healthcare providers were developed through a comprehensive procedure that included a review of international and national evidence, consultation with key stakeholders, and the establishment of an advisory committee. Additionally, we wish to acknowledge GHA, AACI Asia Pacific, and Thai Medical and Wellness Travel Association (TMWTA) whose contributions have been invaluable in identifying the global needs of patients or clients.
The ArokaGO Stars is to provide comprehensive and independent oversight of healthcare service programs. The program is based on standards that describe the elements of three core competency areas that organizations must possess in order to provide care for medical and health travelers. These competency areas include Client-Focused Treatment Procedures, Customer Experience, and Sustainable Business Procedures. These standards were developed to assist Health Travel Programs in Thailand in achieving the highest quality, safety, and customer experience standards.
Our Value & Benefits
Healthcare providers can benefit from the ArokaGO Star Program.
“Expanding internationally beyond the native market to attract new customers in foreign nations.”
Enhancing Performance
Providing benchmarks and best practices to medical and health travel program organizations so that providers can continually assess and enhance their performance.
Empowering Patients
Empowering and protecting patients or clients to make informed decisions regarding their cares, treatments, or healthcare services and to seek out organizations that provide transparency and cultural sensitivity.
Managing Risks
Developing compliance strategies to manage risks and provide performance-affecting solutions, while ensuring ethical and transparent business practices.
Improving Service Capabilities
Improving staff capabilities and general service capabilities.
Expanding Horizons
Extending worldwide outside their native market to new customers in other nations or beyond.
Boosting Local Economies
Increasing the healthcare, wellness, and tourism industries' contributions to the local economy and community.
ArokaGO Star Accreditation Program
This is suitable for healthcare providers.
